This document is intended to provide guidance to child care programs participating in Quality Counts. As such, it outlines guidelines of quality and provides a breakdown of indicators that describe what a program’s general level of quality will look like when the guidelines are being met. As a supplement to the Quality Counts standards, it is meant to be an additional resource utilized when considering a quality program and includes two areas that contribute to program quality:
- Ratio & Group Size
- Program Administration
Ratio & Group Size
|Level of Quality||Ratio||Group Size|
|lower||Meets licensing requirements:|
|Per DCF licensing: N/A|
|Level of Quality|
|lower||Program gathers demographic info (race, ethnicity, language) for all staff and children;
Program knows its current staffed capacity & enrollment;
Program tracks child attendance and notifies families if a child is absent 3 or more times in one month;
Provider has a computer with internet access and email;
Program has a mission or vision statement, and a business/strategic plan.
|lower||Program has a comprehensive Staff Handbook;
Staff orientation provides all new hires the Staff Handbook and Family Handbook and all personnel policies ;
All documents for staff are written in two most common languages of staff;
Program uses three or more marketing tools;
Program has a current year operating budget (including revenue & expenses).
|mid||Staff meetings are held at least once per quarter;
100% staff employed for more than one year have annual staff evaluations documented, signed and dated within the last 12 months and must include teacher self-evaluation;
Staff evaluate the program in writing annually;
Program has a plan for communicating with prospective families and follow-up action is taken after all prospective parent inquiries.
|mid||100% of staff employed for more than one year have annual staff evaluations documented, signed and dated within the last 12 months and must include teacher self-evaluation and classroom observation;
Program uses a salary scale that is differentiated by position, education, training, and years of experience and is available in the Staff Handbook.
|higher||Staff meetings are held at least once per month;
100% evaluated staff must have specific goals identified based on their last evaluation and measured at each evaluation;
Program uses a staffing plan that provides classroom coverage so that children are not regrouped at the beginning or end of the day.